Elite 24/7 Text Support
Your Personal Sanctuary of Expert Guidance.
The early weeks and months with a new baby are filled with meaningful milestones, new questions, and moments when timely reassurance can make all the difference. Elite 24/7 Text Support provides personalized, professional guidance that gives you direct access to a dedicated newborn care specialist whenever you need trusted support with the option to add on overnights at our discounted rate.
Through responsive voice and text communication, customized developmental guidance, private virtual consultations, and access to our carefully curated network of resources, you will have expert insight at your fingertips without the need to schedule frequent in-home visits.
This is a thoughtfully designed, high-touch experience that replaces uncertainty with clarity, helps you establish sustainable routines, and provides the confidence and peace of mind to enjoy your baby’s first precious months.
Why Choose Elite 24/7 Text Support:
- Flexible Access: The core of the service is providing timely and relevant guidance through the most convenient communication methods, voice and text support. This ensures families can get answers and encouragement when and where they need it most, without the need to schedule in-person meetings.
- Structured Guidance: Families receive daily or weekly prompts, check-ins, and actionable advice tailored to their baby’s specific developmental stage and the family’s unique circumstances. This structured approach helps new parents feel supported and confident as they navigate the often overwhelming first few weeks and months.
- Ideal for the Undecided: It serves as a perfect introductory package, allowing families to experience the value of professional support before potentially investing in a more comprehensive, hands-on in-home service. (Intermittent, in-home overnight care, where applicable, and our sleep reset package are both available at a discounted rate.
- 24/7 Expert Access: For the foundational 3, 6, 10, or 14 weeks, your dedicated specialist is always on call. Unprecedented support that moves at the rhythm of your family, ensuring that you receive the reassurance and guidance you need exactly when you need it most.
- Virtual Consultations: Complement your continuous text support with two, three, five, or seven private 30-minute Zoom calls (scheduled bi-weekly). These personalized sessions offer a deeper dive into your journey, ensuring a comprehensive, tailored strategy for your family’s success. Get an additional 30 minutes at $70/session.
- The Inner Circle of Resources: Gain exclusive access to a curated list of our private, vetted support resources, the tools and contacts reserved for our valued clientele.
- Effortless Expertise: The ultimate luxury is knowledge without the wait. Expert, personalized advice is at your fingertips, removing guesswork and replacing it with confidence.
Investment
Invest in the most precious weeks of your new family life. This is more than a service; it is an assurance of excellence, a commitment to your peace, and the highest standard of support for your baby’s first steps. We offer the following support services:
- 3 weeks: Essential Support $1,199.00
- 6 weeks: Select Support $2,499.00,
- 10 weeks: Premier Support $3,999.00,
- 14 weeks: Elite Support or White Glove Support $5,299.00
(Extended Zoom sessions available at $70 per additional 30 minutes)
Enhance your journey:
Include a Sleep Reset package and you will receive an exclusive 15% discount.
For our local clients desiring intermittent, in-home night care, you will receive the preferred package rate of $540/night, bypassing the standard à la carte fee.
Curated Excellence:
This is more than a service; it is an assurance of excellence, a commitment to your peace, and the highest standard of support for your baby’s beginning of life.
We would be honored to support you and your little one! Book a Consult with us today to discuss your needs with us!
What Our Clients Are Saying?
“When my husband and I found out we were pregnant, we knew we needed extra help, (especially at night), was a necessity, so we found Gentle Giraffes. The newborn care specialists we worked with were reliable, caring and professional.”
~ Emily, Brookline
“We used Erin for the birth of our third daughter, Freja. It was our first time using a Newborn Care Specialist, and honestly, our only question has been why didn’t do it for our others!”
~ Amanda, Jamaica Plain
“When you are leaving your child in someone else’s care, especially a newborn, you need to have the full confidence in the caregiver – The Gentle Giraffes team epitomized that confidence.”
~ Ana, Cambridge






