Elite 24/7 Text Support

A Virtual Life Line to Expert Guidance From Day One

Welcome the newest member of your family with absolute confidence and unparalleled peace of mind! Our Elite 24/7 Text Support service is an exclusive, round-the-clock lifeline to one of our most trusted newborn specialists, transforming the challenges of early parenthood into a journey of serene, guided discovery.

The Signature Experience: Every Detail Designed for Your Peace of Mind

Imagine a world where expert wisdom is always within reach and you don’t have to “figure it out as you go.”  We empower you to conquer every milestone and navigate every concern with expert guidance, clear structure, and real results, without sacrificing care or responsiveness.

You can get real time answers to questions about a diaper rash, skin issues, types of formula and what’s best for baby, breastfeeding concerns, regulating sleep and creating healthy and sustainable sleep habits, inconsolable crying, development, transitions, day time routines, and so on. Anything and everything that you have questions or concerns about, you have an expert to turn to for answers and support!

What You Receive:

  • 24/7 Direct Access (Text + Voice)
    Real-time guidance when it matters most. You’re supported as things are happening, not after.
  • Structured Weekly Guidance that gives you a clear direction based on your baby’s development, with adjustments as they grow. You’ll always know what to focus on next.
  • A Dedicated Specialist: One expert who knows your baby and your goals, no starting over, no generic advice.

Private Zoom Sessions:

  • 2, 3, 5, or 7 (30-minute) calls to refine your plan, troubleshoot, and stay on track.

*Number of calls correlates to the number of weeks contracted.

  • Proven, Results-Driven Approach
    Everything is oriented toward helping your home feel more stable and ensuring your baby is safe, secure, and has established healthy and sustainable habits.

Let us help you solve:

  • Overwhelm in the early weeks
  • Second-guessing your instincts
  • Unpredictable sleep and feeding patterns
  • Inconsistent routines that keep resetting progress
  • Development concerns and much more.

By the end of the experience, you’ll have:

  • A baby moving toward reliable sleep and feeding rhythms
  • Clear, repeatable routines you can trust
  • The confidence to handle challenges without spiraling or guessing

Investment: $1,199 – $5,299

What Our Clients Are Saying?

“When my husband and I found out we were pregnant, we knew we needed extra help, (especially at night), was a necessity, so we found Gentle Giraffes. The newborn care specialists we worked with were reliable, caring and professional.”

~ Emily, Brookline

“We used Erin for the birth of our third daughter, Freja. It was our first time using a Newborn Care Specialist, and honestly, our only question has been why didn’t do it for our others!”

~ Amanda, Jamaica Plain

“When you are leaving your child in someone else’s care, especially a newborn, you need to have the full confidence in the caregiver – The Gentle Giraffes team epitomized that confidence.”

~ Ana, Cambridge