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Gentle Giraffes is a full-service newborn care and postpartum support agency serving families across New England and beyond. Our team of experienced newborn care specialists and postpartum doulas provides compassionate, evidence-informed support that helps families navigate the transition into parenthood with confidence.
Erin Carroll-Manning, founder of Gentle Giraffes, is a trained Master Newborn Care Specialist (NCS), Postpartum Doula (PPD), and Newborn Sleep Specialist. Additionally, trained in Respectful Care for Newborns, Infants, and Toddlers.
With more than 30 years of experience in private childcare, Erin has dedicated her career to supporting newborns and guiding families through the transformative, yet often overwhelming, antepartum and postpartum period. She partners closely with parents to nurture healthy newborn development while providing practical guidance, reassurance, and education tailored to each family’s unique needs. Her approach empowers parents to trust their instincts, understand their baby’s cues, and build confidence in their parenting journey.
Recognized as a trusted voice in newborn and postpartum care, Erin has been interviewed and quoted in publications including Parents, Care.com, Consumer Reports, CEO Weekly, and The US Journal, and is frequently invited to appear as a guest expert on podcasts and media segments.
Erin is available for media interviews, expert commentary, podcast appearances, and speaking engagements on topics including:
- Newborn sleep and feeding support
- Postpartum recovery and family wellness
- Overnight newborn care
- Multiples and high-needs infants
- Fourth-trimester education
- Building healthy newborn routines
- Newborn product suggestions
With more than 120 years of combined team experience, Gentle Giraffes brings a thoughtful, personalized approach to newborn and postpartum care rooted in education, responsiveness, and family-centered support.
For press inquiries, interview requests, collaborations, or speaking engagements, please contact:
Gentle Giraffes
📧 contact@gentlegiraffes.com
📞 (617) 213-0265
What Our Clients Are Saying?
“When my husband and I found out we were pregnant, we knew we needed extra help, (especially at night), was a necessity, so we found Gentle Giraffes. The newborn care specialists we worked with were reliable, caring and professional.”
~ Emily, Brookline
“We used Erin for the birth of our third daughter, Freja. It was our first time using a Newborn Care Specialist, and honestly, our only question has been why didn’t do it for our others!”
~ Amanda, Jamaica Plain
“When you are leaving your child in someone else’s care, especially a newborn, you need to have the full confidence in the caregiver – The Gentle Giraffes team epitomized that confidence.”
~ Ana, Cambridge






